Code-named "Greenwich," the software provides manageable enterprise instant messaging (IM) and a platform that lets customers create new communications applications. It also integrates with existing applications that rely on presence awareness and IM functionality.
The technology lets you log instant messages to protect corporate privacy and intellectual property and, for some industries, ensure regulatory compliance.
The Greenwich platform includes the following:
- Presence-based functionality that directs messages to available users
- Integration with the previously announced MSN Messenger Connect for Enterprises service (see http://Advisor.com/doc/11494), which provides authentication and manageability for business-to-consumer (B2C) instant messaging
- End-to-end communications based on industry security standards
- Administration based on industry-standard technologies and familiar tools
- Data collaboration, PC-to-PC voice and video, and other services
- IM conversation logging to help ensure regulatory compliance, customer service, and security
Microsoft expects the technology to be adopted by customers that want to secure existing IM communications within their enterprise and with trusted partners, by enterprises that want to integrate IM and presence information in line-of-business applications, and by the communications industry.
"Greenwich" is slated for commercial release in mid-2003.
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